Online Job Performance Support Systems
(In my last two posts, I talked about creating job performance aids–JPAs–for the benefit of learners/workers. In this post, I’ll …
Monthly Archives: February 2012
JPAs that Answer the “What?” Question
(In my last post, JPAs That Answer the How? Question, I shared some guidelines for creating job performance aids that …
JPAs that Answer the “How” Question
(In my last post, Solving Problems with JPAs, I encouraged you to consider using job performance aids as a quicker, …
Is Training the Answer?
(In my last post, What’s Your Problem? I shared some common gaps that managers encounter between expected performance and behavior …
What’s Your Problem?
I know who you are. You are a manager. Your team is producing an adequate number of widgets per day …
